parcel return services, Germany

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Simple Return – Returns Simple Like A Boomerang

A great product is not enough to become extraordinary… You need to provide extraordinary service.

We’re here to help you increase your business profit, effectiveness, and reputation, by offering your customers a return process that’s convenient, affordable, and trusted.

A return process that is easy to manage, flexible, smooth, fast, affordable, increases customer loyalty and will give you an incredible competitive advantage.

Our service is a full end-to-end solution. Each product you return with us will be processed quickly and most effectively, leaving you more time to deal with refunds, exchanges, and financial matters, resulting in a much more positive experience for your customers.

Remember that negative returns experiences are the number one reason for customer attrition in e-commerce. You can prevent it. You can be extraordinary. You simply need to provide a smart and effective solution, and it happened to be one click away – Simple Return is your answer.

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How We Can Improve Your Logistics and Your Customer Experience

Our services include a number of features that make it a no-brainer for any e-commerce business that wishes to grow.

Warehouses all over Europe

 

We help you secure a competitive advantage by giving you access to X warehouses located all over Europe.

Marketplace Integration

 

Our platform satisfies all your returns needs in one place, by integrating with most big marketplaces, such as Amazon, eBay, your own website, and more retailers, making logistics way easier.

EASY TRACKING & MANAGEMENT

Track and manage your returns with our super-simple and user-friendly platform. Designed especially to help you increase your customer service effortlessly.

Easy To Operate

 

Our platform is a complete end-to-end plug & play solution for any merchant, and allow you to be able to handle returns easily right away!

We Can Save Money For Your Business

 

Handling returns through our multi-country warehouses will allow you to save money by returning specific products to a warehouse located at the most relevant location.

No International Parcel Fees

 

We take care of parcel handling-related charges for you.

Repackaging

 

We can repackage your returns into different quality categories or according to any guidelines you may require, with the goal in mind of getting your inventory back into sellable shape as quickly as possible.

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Start Saving Money & Improve Your Customer Service Now!

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Easy Integration For International Marketplaces

If you sell on Amazon or eBay, our service might be able to do wonders for your business.

By using our service you guarantee that the way you handle returns complies with any new returns policies on those platforms.pe.

Besides automating the pure logistic side of the returns, we also make sure to always keep our finger on the pulse when it comes to new policies and guidelines. We make sure you always comply with any of those guidelines, so you can remain stress-free, and handle other matters.

How Does It Work?

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We provide you with a user-friendly online portal that combines all of your marketplaces in one place and can be navigated in under a minute. Offering your customers various returns options, including different drop-off locations and allowing the option of home collection.

We will provide you with useful reporting, that will help you with

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 Real-time tracking information

➤ Online vendor portal for your team

➤ Online customer portal for checking on the status of the return

 Allow images of products from your customers

 Know reasons for returns to identify product problems as they happen

 Avoid overstock issues with better forward demand planning

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Whether you value speed, efficiency, or affordability, using our services will take your business to the next level.

Would you like to earn customer loyalty, gain better control of your logistics, and enhance your overall customer experience, while saving your business money and precious time?

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How We Changed The Lives of Our Clients

We already told you about the tremendous benefits you can achieve by using our services, but don’t just take our word for it, check what our clients have to say – how Simple Return have literally changed the lives of hundreds of merchants. Here are just a few of the many messages we receive each week. Attesting to the benefits they, and their customers receive by using our services.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has

Jurgen Klinsmann

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has

Matthias Sammer

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has

Bastian Schweinsteiger

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0621 12 18 15 00

Open Hours

6am – 5pm Everyday

Our Office

Otto-Hahn-Strasse 30
D- 61381 Friedrichsdorf

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